List of Sub-Processors
| Sub-processor Name | Registered Address | Privacy / DPO Contact | Purpose of processing |
| HubSpot, Inc. | 25 First Street, 2ndFloor, Cambridge MA 02141, USA | privacy@hubspot.com gdpr@hubspot.com | Customer Relationship Management (CRM) Suite — marketing, sales pipeline management, and customer communications |
| OpenAI, L.L.C. | 3180 18th Street, San Francisco, CA 94110, USA | privacy@openai.com dpo@openai.com | Large language model (AI) services integrated into SciNote product features |
| Userpilot, Inc. | 2035 Sunset Lake Road Newark, Delawaer 19702 | privacy@userpilot.com https://userpilot.com/privacy-policy/ | Product adoption and in-app user onboarding analytics — user guidance flows and feature adoption tracking |
| Amazon Web Services, Inc. | 410 Terry Ave N, Seattle, WA 98109, USA | aws-privacy@amazon.com dpo@amazon.com | Cloud infrastructure (IaaS/PaaS) — hosting the SciNote ELN application and services |
| Atlassian Pty Ltd | 350 Bush Street, Floor 13, San Francisco, CA 94104, USA (Also: 341 George Street, Sydney NSW 2000, Australia) | privacy@atlassian.com dpo@atlassian.com | Project and service management tool (Jira Suite) — used for internal operations and customer support |
| Google Cloud EMEA Ltd. | Gordon House, Barrow Street, Dublin 4, Ireland | GoogleIrelandDPO@google.com https://support.google.com/policies/contact/general_privacy_form | Email service provider (Google Workspace) for business communication |
| New Relic | 188 Spear Street, Suite 1200, San Francisco, CA 94105, USA | privacy@newrelic.com https://newrelic.com/termsandconditions/privacy | Application performance monitoring, logging and observability |
| Box, Inc. | 900 Jefferson Ave, Redwood City, CA 94063, USA | privacy@box.com https://www.box.com/legal/privacypolicydpo@box.com | Cloud-based file storage and document management |
| Fathom Video, Inc. (Fathom) | 228 Park Ave S, PMB 79779, New York, NY 10003, USA | privacy@fathom.video https://fathom.video/privacy | AI-powered meeting recording, transcription and summarisation — used by the sales and revenue teams |
| SciNote d.o.o | Železna cesta 18, 1000 Ljubljana, Slovenia | privacy@scinote.net | Contract services, maintenance, technical support |
