SciNote Platinum Plan includes free onboarding and customer support, setup and installation, and ongoing maintenance and updates.
It offers everything in the Essential and Validated plans, plus Quality Assurance services needed in a GxP environment, including:
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SciNote is used by scientists at the FDA & the NIH.
“I want to thank you very much for your superior support. With your help we implemented SciNote really fast and improved many things. Only to mention a few of them: we have everything digitalized, save time by using templates and protocols, we are finding experiments or material in record time, we have all laboratory notes organized in one place.”
Sabrina Rottal, Application Specialist, VelaLabs GmbH, Austria
“Customer service was very prompt, courteous, knowledgeable when it came to answering my inquiry. They provided background on the origins of the bug and laid out a timeline for resolving the issue. Overall, I’m very pleased with this level of customer service! “
Kyle Beauchemin, Senior Scientist, Envirologix, USA
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